The customer experience (CX) industry growth has skyrocketed in recent years. Overall, the customer experience platforms market is projected to reach approximately $18,972.7 million...
For decades, businesses across industries have faced a particularly thorny problem: the disconnect between demand, procurement and supply chain management. Many companies have trouble delivering...
Numerous geopolitical factors, from conflict in Ukraine to the pandemic-related lockdown in China, have placed unprecedented pressure on the globalized trade system. The result...
With fuel prices at an all-time high, the cost of transportation is forcing price increases across the board, and beginning to impact consumer demand.The...
It’s getting complicated for investors in semiconductor stocks, with last year’s big chip shortage morphing into an inventory glut for some companies, and others...
About 70,000 truck owner-operators who form the bedrock of California’s transport industry are in limbo as state-level labor rules start applying to them, creating...
Every 39 seconds, another company falls victim to a cyberattack.According to the FBI, phishing attacks have increased 400% since early 2020, with companies reporting...
Will supply chains ever learn the need for true risk management and resilience?
A seemingly endless series of disruptions has plagued supply chains in recent...
The pandemic and global geopolitical tensions continue to affect global supply chains in unpredictable ways, resulting in longer sourcing times and a need to...
Challenge: A top-10 big-box retailer needed to consolidate returns processing and improve returns management, vendor returns consolidation and liquidation yield. They were sorting returns...
