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“First Year Marketing Success Centers on Data”: Experts Share Insights

Date:

In a panel discussion held at the
Finance Magnates London Summit 2023, esteemed figures gathered to explore the
pivotal role of marketing in driving success for fintech startups. Moderated by
Kimberley Waldron, the Co-Founder at SkyParlour, the panel featured insights from
Romain Bonnet, the Principal at Rival; Amanda Lieu, the Director of Brand, Product
Marketing & Growth at SEON; and Harry Luscombe, the Co-Founder & CEO at Boodil.

The discussion, themed
“Differentiating for Success: The Power of Marketing in Fintech
Startups”, the discussion delved into strategic insights and experiences
navigating the competitive landscape of financial technology. Panelists offered diverse
perspectives on the evolving marketing strategies and differentiation tactics
within the fintech sector.

Romain Bonnet, Principal at Rival

Bonnet emphasized the
foundational role of data-driven decision-making in marketing endeavors.
He stressed the importance of leveraging internal data to understand market
positioning and drive competitive advantage in the fintech industry.

Amanda Lieu, Director of Brand, Product Marketing & Growth at SEON

“One piece of advice I always
give is to make extensive use of data. In fintech, it’s
rare to see people utilizing their data effectively early on, but leveraging
data in marketing can give you a competitive advantage in such a busy world,”
said Bonnet.

Luscombe highlighted the
significance of consistency in content creation as a cornerstone of effective
marketing strategy. Drawing from his experience at Social Chain, Luscombe
underscored the importance of developing a compelling brand identity and
fostering community engagement to drive awareness and credibility within the market.

Luscombe mentioned: “From
day one, you need to identify your target audience and understand why they
would choose to buy from you. This could involve creating case studies, which
might be challenging initially. You can also focus on producing thought
leadership content to provide valuable information about
your business. It
can be difficult to navigate from the beginning, especially if your business is
still in its early stages, but it’s essential to start producing content,
pursuing PR opportunities, and attending events.”

Harry Luscombe, Co-Founder & CEO at Boodil

Lieu shed light on the challenges
of scaling from seed to Series B funding stages. Lieu emphasized the iterative
process of refining messaging, testing different channels, and leveraging data
insights to optimize marketing strategies. She
emphasized the development of a robust playbook to guide growth initiatives and
capitalize on funding opportunities effectively.

She said: “Data is so
crucial for us, especially in the first year. You might think that marketing is
all about fun, creative campaigns and storytelling, but the reality is, the
foundation lies in getting your data right. With that data, you can pinpoint
what’s working and what isn’t. So, in the initial year, there was a lot of
testing — trying out different channels, mediums, forms, and messaging.”

Balancing Act: Navigating Tech
and Humanity in Marketing

The panelists collectively
emphasized the critical importance of trust in the fintech sector, particularly
in fraud prevention and decentralized
finance
domains. They underscored the need for establishing trust
among diverse stakeholders, including customers, investors, and industry
partners, as foundational to sustained growth and market relevance.

Throughout the discussion, the
moderator and panelists explored various facets of marketing strategies,
customer feedback, and product development within the fintech landscape. They
emphasized the evolving nature of marketing approaches, advocating for a
balance between tech-driven data analytics and human-centric touchpoints.

Furthermore, the panelists
discussed the unique challenges and opportunities in marketing for both B2B and B2C brands. They
highlighted the importance of tailoring content to different audience segments
across various channels while maintaining authenticity and transparency in
communication.

Long-Term Brand Building:
Moving Beyond Viral Hits

The panelists expressed a
collective aspiration for consistency and quality in content production. They
emphasized the need for brands to maintain a steady stream of engaging content
over time, rather than relying on isolated viral hits. This reflects a broader
shift towards long-term brand building and audience engagement strategies
within the fintech landscape.

The panel discussion provided
valuable insights into the evolving role of marketing in propelling success for
fintech startups. With a focus on data-driven decision-making, trust-building,
and content consistency, the panelists offered strategic guidance for
navigating the competitive landscape of financial technology
in the years to come.

In a panel discussion held at the
Finance Magnates London Summit 2023, esteemed figures gathered to explore the
pivotal role of marketing in driving success for fintech startups. Moderated by
Kimberley Waldron, the Co-Founder at SkyParlour, the panel featured insights from
Romain Bonnet, the Principal at Rival; Amanda Lieu, the Director of Brand, Product
Marketing & Growth at SEON; and Harry Luscombe, the Co-Founder & CEO at Boodil.

The discussion, themed
“Differentiating for Success: The Power of Marketing in Fintech
Startups”, the discussion delved into strategic insights and experiences
navigating the competitive landscape of financial technology. Panelists offered diverse
perspectives on the evolving marketing strategies and differentiation tactics
within the fintech sector.

Romain Bonnet, Principal at Rival

Bonnet emphasized the
foundational role of data-driven decision-making in marketing endeavors.
He stressed the importance of leveraging internal data to understand market
positioning and drive competitive advantage in the fintech industry.

Amanda Lieu, Director of Brand, Product Marketing & Growth at SEON

“One piece of advice I always
give is to make extensive use of data. In fintech, it’s
rare to see people utilizing their data effectively early on, but leveraging
data in marketing can give you a competitive advantage in such a busy world,”
said Bonnet.

Luscombe highlighted the
significance of consistency in content creation as a cornerstone of effective
marketing strategy. Drawing from his experience at Social Chain, Luscombe
underscored the importance of developing a compelling brand identity and
fostering community engagement to drive awareness and credibility within the market.

Luscombe mentioned: “From
day one, you need to identify your target audience and understand why they
would choose to buy from you. This could involve creating case studies, which
might be challenging initially. You can also focus on producing thought
leadership content to provide valuable information about
your business. It
can be difficult to navigate from the beginning, especially if your business is
still in its early stages, but it’s essential to start producing content,
pursuing PR opportunities, and attending events.”

Harry Luscombe, Co-Founder & CEO at Boodil

Lieu shed light on the challenges
of scaling from seed to Series B funding stages. Lieu emphasized the iterative
process of refining messaging, testing different channels, and leveraging data
insights to optimize marketing strategies. She
emphasized the development of a robust playbook to guide growth initiatives and
capitalize on funding opportunities effectively.

She said: “Data is so
crucial for us, especially in the first year. You might think that marketing is
all about fun, creative campaigns and storytelling, but the reality is, the
foundation lies in getting your data right. With that data, you can pinpoint
what’s working and what isn’t. So, in the initial year, there was a lot of
testing — trying out different channels, mediums, forms, and messaging.”

Balancing Act: Navigating Tech
and Humanity in Marketing

The panelists collectively
emphasized the critical importance of trust in the fintech sector, particularly
in fraud prevention and decentralized
finance
domains. They underscored the need for establishing trust
among diverse stakeholders, including customers, investors, and industry
partners, as foundational to sustained growth and market relevance.

Throughout the discussion, the
moderator and panelists explored various facets of marketing strategies,
customer feedback, and product development within the fintech landscape. They
emphasized the evolving nature of marketing approaches, advocating for a
balance between tech-driven data analytics and human-centric touchpoints.

Furthermore, the panelists
discussed the unique challenges and opportunities in marketing for both B2B and B2C brands. They
highlighted the importance of tailoring content to different audience segments
across various channels while maintaining authenticity and transparency in
communication.

Long-Term Brand Building:
Moving Beyond Viral Hits

The panelists expressed a
collective aspiration for consistency and quality in content production. They
emphasized the need for brands to maintain a steady stream of engaging content
over time, rather than relying on isolated viral hits. This reflects a broader
shift towards long-term brand building and audience engagement strategies
within the fintech landscape.

The panel discussion provided
valuable insights into the evolving role of marketing in propelling success for
fintech startups. With a focus on data-driven decision-making, trust-building,
and content consistency, the panelists offered strategic guidance for
navigating the competitive landscape of financial technology
in the years to come.

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