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Tag: conversations

New boiler, £0? The plumber, hairdresser and beautician who work for free

Goodwill, it appears, is in high demand. One thing all the altruists I met while researching this article have in common is that...

FinTech Matures

This year’s Money20/20 conference showed a maturing FinTech industry, with a focus as much on the how and why of financial technologies...

Empathy: the final frontier in customer service

Lately I’ve been spending a lot of time at comic book stores, chasing down books for my manga-obsessed kid. No matter how many...

The future of CS? Intercom’s Ryan Steinberg says automation and chatbots

Ryan Steinberg is the Associate Manager of Global Support Operations at Intercom. He joined the company four years ago as a Customer Service...

Chainlink Review: Smart Contract Solutions for any Blockchain

ChainLink has been getting quite a bit of attention lately. So much so that LINK has risen to a market cap of nearly...

How Cannabis Companies Succeed on Twitter

Since it’s conception, the platform has given helped start movements through countless hashtags. However, even with 326M monthly active users and 500M daily tweets, the channel is still an enigma to many.

The post How Cannabis Companies Succeed on Twitter appeared first on Cannabis Marketing Agency in California | CannaVerse Solutions.

Employee retention: why your agents are quitting you

Things are looking grim in the White House.As of this month, July 2019, turnover in the Trump administration has reached an astounding 74%,...

5 of the Biggest Data Breaches So Far in 2019: What Happened?

Reading Time: 3 minutesWhen it comes to data breaches, 2019 already looks ominous. More than one billion records were exposed in the first...

You say it best when you say nothing at all

Paula and Eduardo met in Maritime College. She was 19, he was one year her senior. Both were majoring in Electrotechnical Engineering and...

State Sponsored Money – Under Pressure?

The Bank of International Settlements (BIS) is now throwing their weight behind Central Bank Digital Currencies for household use (“Retail CBDCs”). For clarity,...

Made for you: enjoy new discoveries about contact center AI innovation

If you are on Spotify, you’re probably familiar with the Discover Weekly playlist. Every Monday, you get a playlist with new music, based...

Will chatbots be our new therapists?

Jen Jope was meeting her new therapist for a session.Before it started, he told her he was going to focus on what she...

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