Analysis of calls and quality control of interactions are among the main components of any call center’s operation, regardless of whether these are sales...
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Ask anyone involved in public education right now and you’ll hear a familiar refrain: “Too many technology tools.” Almost every K-12 district brought...
Experts at the Table: Semiconductor Engineering sat down to discuss Vehicle-To-Everything (V2X) technology and potential security issues, with Shawn Carpenter, program director, 5G and...
Meta shifts gears by joining the fediverse with Instagram and Threads, aiming to empower users with greater control over their online presence and content...
Ever wonder what the buzz around interoperability is all about? Interoperability is not just jargon; it's the key to unlocking seamless communication among different...