Stock trading and investing apps are gaining popularity in the highly competitive stock market in the USA. Robinhood, Fidelity, and TD Ameritrade like trading...
This blog post is co-written with Bruno Mateus, Jonathan Diedrich and Crispim Tribuna at Talkdesk. Contact centers are using artificial intelligence (AI) and natural...
Financial institutions are implementing biometric solutions that can add layers of security, reduce fraud and provide a better understanding of client experience, however banks...
Digital communications company Eltropy recently announced its acquisition of artificial intelligence (AI)-driven platform Marsview to streamline the contact center experience for consumers. The increasing...
