Nowadays, meeting customer expectations is no longer just enough. To thrive, businesses must exceed these expectations, and leveraging customer-centric AI is key to achieving this goal.Integrating AI into customer relationship management (CRM)...
Enterprise resource planning (ERP) systems are the heartbeat of many companies that centralize the core business processes across an organization, handling various functions like...
Most companies don’t report the "hidden" carbon emissions generated by how their corporate cash deposits are invested, but it’s larger than many realize. If Apple,...
Customer 360 (C360) provides a complete and unified view of a customer’s interactions and behavior across all touchpoints and channels. This view is used...
For more than a year, European sustainability executives have been focused on how they would comply with the Corporate Sustainability Reporting Directive (CSRD), the...
AI Stocks; 2024 and beyond – Investor’s guide
Artificial Intelligence (AI) is no longer a futuristic concept; it’s a rapidly evolving reality that is reshaping...
IntroductionArtificial intelligence (AI) has dramatically influenced technology. It is at the edge where some industries are being revolutionized. With the development of AI, we...
This week, a division of the National Health Service (NHS) Scotland was struck by a cyberattack, potentially disrupting services and exposing patient and employee...