Tag: SaaS and subscription

Gross Churn Vs. Net Churn

SaaSJanuary 10, 2023

For SaaS and subscription companies, churn is one of the most important metrics to track for business success. Customer churn has a massive impact...

Best Practices For SaaS Revenue Forecasting

SaaSDecember 20, 2022

During the early stages of building a SaaS startup, high-level sales projections might be enough to drive the direction of your company. But as...

A Beginner’s Guide to Annual Budgeting

SaaSDecember 6, 2022

As the saying goes, ‘If you fail to plan, you are planning to fail’. This sums up the importance of an annual budget. The goal...

Best Practices For Onboarding SaaS Customers

SaaSNovember 29, 2022

Simply put, customers are driven by value. This means that if they find a different product that’s faster, cheaper, or easier to use than...

5 Customer Retention Strategies That Actually Work

SaaSNovember 22, 2022

For SaaS and subscription companies, metrics like customer retention rate — and the closely related churn rate — are critical for monitoring the amount...

Baremetrics vs. ChartMogul vs. Stripe Analytics

SaaSNovember 15, 2022

Every SaaS and subscription company needs a way to track key metrics to improve business performance. Baremetrics, ChartMogul, and Stripe Analytics are three popular...

AMA at SaaStr Annual 2022 with SaaStr Founder & CEO Jason Lemkin – Part 1 (Pod 607 + Video)

SaaSNovember 11, 2022

At the end of Day 3 of SaaStr Annual 2022, Jason opened up the mic for an AMA. This episode is the first half...

Multicultural Marketing: What It Is and How to Do It The Right Way [According to Experts]

SaaSNovember 11, 2022

Growing up as a first-generation Asian American, I lived between two cultures. One was the East-Asian culture my parents brought from Taiwan, which prioritizes...

Soft in the Middle – Examining Your Startup’s Org Chart

SaaSNovember 10, 2022

Let’s compare the organizational design of two hypothetical startups. Each has 4 layers in the company: CEO, VP/Director, Manager & Individual Contributor (IC). This first...