Did you know that 88% of consumers not only trust but also purchase from brands that actively engage with them on social media? Customers trust brands...
UI/UX design Seamless Customer Experience in Ecommerce: Essential Tips
With the across-the-board advent of Industry 4.0, online shopping manifests a global...
Introduction
In today’s business world, customer care service plays an important role in ensuring loyalty and customer satisfaction. Understanding and analyzing the sentiments expressed during...
The CommerceNow 2023 virtual event offered invaluable insights into online selling from industry experts Katie Penner, Dan Ben-Nu, and Melanie Balke. They discussed the...
In the age of data-driven decision-making, businesses and individuals are constantly bombarded with metrics and analytics. However, not all metrics are created equal. Vanity...
Reliable, fast and competent customer service along with a strong customer satisfaction focus have always been hallmarks claimed by Still.
With innovative,...
As the Software-as-a-Service (SaaS) industry continues to grow at an unprecedented rate, it is crucial for companies to understand and track key metrics that...
The ecommerce industry has been growing rapidly. Thanks to no-code ecommerce platforms like Ecwid making it simpler for brands to take their business online, consumers today are spoilt...
Suzuki has been ranked the top automotive brand in the latest bi-annual Institute of Customer Service’s UK Customer Satisfaction Index (UKCSI).
The Japanese brand has...
