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Tag: customer experience

Why do brands need to pay attention to Augmented Reality now more than Ever

Augmented Reality is blurring the lines between what is real and what is computer generated by overwhelming...

Broadcast AR (Live AR) the Hottest Trend in Augmented Reality

Imagine if you can interact with your favorite player and are empowered to check out your...

Ready, set, support: Empowering your support team with automation

We’ve been talking about how chatbots and other AI-powered tools are the future of customer support for a long time. And we still...

Augmented Reality and the Future of the Automobile Industry

Total2Shares 2 Everyone has an aspiration to buy their own dream car after testing it to the...

Zagg Network, Imaginea partner for blockchain/DLT-based retail and insurance solution

Zagg Network, a privacy-preserving protocol based blockchain and Imaginea Technologies Inc., a Silicon Valley-based software engineering and professional services provider, today have announced...

Customer Centric Conference: closing the customer service gap

We started Unbabel in 2013 with the goal of making the world a place without language barriers. A place where everyone could understand...

A New Fund for the Next Decade

05 Apr 2019 A New Fund for the Next Decade Tags: fintech, Innovation, Investing, MiddleGame Ventures, venture capital in Uncategorized...

How personalized customer service can turn a bad experience into a good one

Customer service is not an easy job. Solving customers’ issues on a daily basis can often come with an unsolicited side of negativity...

A checklist for multilingual customer support

Nowadays, online services target customers in hundreds of countries at once. And thanks to a fully localized customer experience, consumers are becoming ever...

IBM Blockchain World Wire Launches in 72 Countries

Today, International Business Machines Corporation (IBM) announced the launch of IBM Blockchain World Wire in a large selection of markets.  IBM Blockchain World...

Our love affair with subscription products

There are four perky bamboo toothbrushes sitting in my bathroom sink — twice the number of people who use them on a regular...

Finding your (non-)voice — the move to a written customer experience

I’ll make this short: The thing you’re doing now, reading prose on a screen, is going out of fashion.An article on the New...

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