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Tag: woman

To be customer centric, be employee centric first

“Teresa, go outside and see what that person is doing.”“What?“ I asked, startled, as I took off my headphones and looked at my...

Female Founder Series: Fran Maier of BabyQuip

Fran Maier, CEO & Founder of BabyQuip, is a serial entrepreneur, including experience as Co-Founder & GM of Match.com and Founder & CEO...

The scandalous origins of gossip

Out of the blue, their voices changed. The streets are quiet, there’s hardly a soul in sight, and yet I can’t quite hear...

Do you speak internet? How internet slang is changing language

The dress: is it black and blue or white and gold?In February 2015, this seemed to be the only question that needed answering....

New boiler, £0? The plumber, hairdresser and beautician who work for free

Goodwill, it appears, is in high demand. One thing all the altruists I met while researching this article have in common is that...

Can the Voynich Manuscript even be translated?

The Friedmans got married in May 1917. They had met just the year before, during the First World War, in the Riverbank Laboratories,...

Gender bias in AI: building fairer algorithms

Einstein is to scientist as Messi is to midfielder.Paris is to France as Tokyo is to Japan.Jobs is to Apple as Ballmer is...

Bad date? Crowdfunding the travel expenses isn’t the solution

Relationships Bad date? Crowdfunding the travel expenses isn't the solution Good luck to Jade Savage, who has raised £400 this way. But there are easier...

In praise of swearing

He just blurted it out, seemingly out of nowhere, after Ohio representative Tim Ryan challenged him on his knowledge of Medicare for All,...

This Summer, Don’t forget your SPF: Security Protection Framework!

Reading Time: 3 minutesUsually summer means vacation and relaxation. But as we’ve seen in recent history, summer plans can be brutally disrupted when...

Behind the Customer Centric Conference: building an event from scratch

It all started with a newsletter, last August. A weekly bulletin with hand-picked content and insights for the CX leaders who seek to...

Should language be more gender neutral?

Back in 1986, Whoopi Goldberg said in an interview for NBC: “An actress can only play a woman. I’m an actor – I...

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