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Tag: Village

You say it best when you say nothing at all

Paula and Eduardo met in Maritime College. She was 19, he was one year her senior. Both were majoring in Electrotechnical Engineering and...

I’ll be there for you: moving towards 24/7 customer support

Expectations have never been higher.Today’s businesses are operating outside of the bounds of their industries — you’re not just competing with brands that...

Supersonic Flights: Sustainable, Responsible and Game Changing Transportation

Written for Abu Dhabi Ideas 2019 In 1966, I left a remote desert village in India, with my mom, on a camel. A few weeks later, we were on our first 747 aircraft to London. That was 53 years and 38 countries ago. That one experience made all the difference in opportunities available to [...]

How languages die: 3 dead languages and what they can teach us

Languages survive fires, floods, droughts, famines and wars.But then, sometimes, they die.Which means that before they do, they must be living. We might...

Peak season in Customer Service: A nightmare before Christmas

On a scale of 1 to 10, how much do you like Christmas? I personally love everything about it: the lights, the food,...

The good, the bad and the ugly of machine translation for customer service

A lot of people have been talking about machine translation in customer service. It would make replying to tickets more efficient, improve the...

How to harness the collective intelligence of the enterprise

The collective intelligence of the group has long been extolled by companies as a good thing -- mitigating individual... biases of all sorts....

Comodo publishes strategic analysis of 97M malware incidents in Q2

Reading Time: 4 minutesComodo publishes strategic analysis of 97 million malware incidents in Q2 Comodo detected and analyzed nearly 100 million incidents in Q2...

Nuclear energy industry lacks new talent as Fukushima fallout turns off graduates

At a Tokyo job fair for the atomic energy industry on March 4, Kenta Kakitani, a graduate student at the University of Tokyo,...

7 Low Budget Films That Broke the Film Industry

Crowdfunding is not a new concept in Indian Cinema. Back In 1976, filmmaker Shyam Benegal made the movie “Manthan” by collecting Rs 2 each...

Case Study: Combating Zero Day Threats

Reading Time: 3 minutesJean had a problem, she was managing over 200 endpoints and had no visual way to distinguish what devices were...

The Dark Prophecy comes to fruition on Steam

Fantasy point-and-click pixel art adventure leaves Early Access for download on Windows and Mac.

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