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Tag: travel industry

Phoning it in: Pandemic forces Supreme Court to hear cases in a new way

WASHINGTON (Reuters) - Oral arguments before the U.S. Supreme Court are typically a formal affair, dictated by adherence to tradition by an institution...

The dangers of traveling with bad customer support

For this year’s summer vacation, I took my family on a two-week trip to Italy. We were seven days in and everything was...

Prepare for take off: innovating with AI in the travel industry

The travel industry pioneered early large scale computing, particularly with the advent of airline booking systems, in the 1960s. Back then, these were...

Location, location, relocation: Moving Customer Service operations to improve business

Companies in the travel industry face a formidable challenge: when travelers leave their comfort zone, they want everything to run smoothly, and when...

No missed connections: How travel companies are joining forces to improve customer experience

I love traveling more than anything in the world.I realize this isn’t a very unusual statement, but I couldn’t possibly start this blogpost...

How Artificial Intelligence is changing the travel industry

From spotting patterns in booking behaviors to highlighting the decision-making process for specific demographics to keeping track of luggage (and doubling as an...

How AI is helping modern business become fitter, happier and more productive

The robots are coming. And they’re scary. That’s one of the conclusions of a survey commissioned by the UK’s Royal Society, which assessed...

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