Shep Hyken is recognized as one of the world’s preeminent customer service gurus. When companies experience difficulty keeping their customers happy, they reach...
In our increasingly globalized world, many business owners understand the need to offer content and information in multiple languages. But often, it stops...
Performance metrics are a critical component of Unbabel that enables us to monitor progress toward the achievement of our goals, mission, and strategy....
In Episode 2, Vasco talks with Silvia Oviedo Lopez, Pinterest’s Head of International Product & Operations.Localization is optional, but internationalization is not. The...
For years, English has been the language of international business. But it’s not necessarily staying that way.Improvements in technology and growth in developing...
In our first episode, Vasco sits down with Laura Gomez, whose LinkedIn profile speaks for itself: former Head of Localization and Internationalization at Twitter...
