Companies often make a tactical mistake when they’re trying to eliminate the language barrier in customer service: they hire agents for language first....
In March 2020, across Europe, governments implemented the first coronavirus lockdown suddenly, and with little prior warning. As such, Europe’s courts and patent...
Miriam Backens1, Hector Miller-Bakewell2, Giovanni de Felice2, Leo Lobski3, and John van de Wetering41University of Birmingham2University of Oxford3ILLC, University of Amsterdam (until 2020)4Radboud...
