Speaker diarization, an essential process in audio analysis, segments an audio file based on speaker identity. This post delves into integrating Hugging Face’s PyAnnote...
COMMENTARYRecent headlines around Volt Typhoon, a state-sponsored Chinese threat actor targeting US critical infrastructure, have caused alarm over attacker dwell time and put critical infrastructure security in...
The sophisticated threat group behind a complex JavaScript remote access Trojan (RAT) known as JSOutProx has released a new version of the malware to...
Introduction
In recent years, the field of artificial intelligence (AI) has witnessed a remarkable surge in the development of generative AI models. These models can...
Operational technology (OT) is a broad term for all forms of computer technology that physically interact with the industrial world. From industrial control systems...
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I got my first data analytics internship back in 2020.
Ever since then, I’ve transitioned into a senior-level full-time role, landed multiple...
Nowadays, meeting customer expectations is no longer just enough. To thrive, businesses must exceed these expectations, and leveraging customer-centric AI is key to achieving this goal.Integrating AI into customer relationship management (CRM)...
As the world continues to rapidly move towards digitalisation, customer expectations are also on the rise. Around the globe, telcos are grappling with meeting...
Crafting email marketing campaigns is essential for any business utilizing SaaS (Software as a Service). By implementing the best practices and harnessing the potential...
Customer 360 (C360) provides a complete and unified view of a customer’s interactions and behavior across all touchpoints and channels. This view is used...
Initiating the process of integrating a user onboarding sequence with Intercom often comes with high expectations of transforming user engagement and satisfaction. At this...
