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Tag: response

What Is Spam Email?

Reading Time: 3 minutesSpam which was once just annoying is now developed to attack organizations causing security data breaches to drive profits through...

Hey Jude, take Customer Service and make it better, better, BETTER

It is easy for e-commerce companies to neglect customer service, especially when the agents’ work volume gets too much to handle. Businesses need...

“Not just another freakin’ conference” — why we’re going to Zendesk Relate

There’s something almost magical about the world of partnerships.Rather than considering everyone around you a threat, you change your perspective entirely, forget the...

Teva Sues FDA Alleging Unlawful Interpretation of the Definition of “First Applicant”

The FDA Reauthorization Act of 2017 (FDARA) created a new type of 180-day exclusivity for ANDA applicants applying for approval of certain drugs...

Survival of the fittest: are BPOs ready to evolve?

The most successful businesses respond to market pressures much in the same way Darwin’s famous Galápagos finches responded to food scarcity: adapt or...

Customer engagement strategies that heed power of social media

The power of social media to alter customer engagement strategies -- for a product rollout, an executive hire, a policy change -- is...

AI models could help companies overcome human bias

Machine learning algorithms can reinforce human bias, but representatives from HireVue Inc. and Kantar Millward... Brown recently argued that they may also be...

North Dakota IPP Flights Over FargoDome Tailgate to Help Build Safety Case for Flights Over People

As a member of the North Dakota Unmanned Aircraft Systems (UAS) Integration Pilot Program (IPP) team, Vigilant Aerospace Systems will provide airspace monitoring and situational awareness for the upcoming “flights-over-people” operations to occur on Saturday, Sept. 29th over one of the nation’s largest football tailgate parties, with the Federal Aviation Administration observing. The IPP flights […]

The post North Dakota IPP Flights Over FargoDome Tailgate to Help Build Safety Case for Flights Over People appeared first on Vigilant Aerospace Systems, Inc..

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