On The Spot - Plato Data Intelligence

Empathy: the final frontier in customer service

AINovember 7, 2019

Lately I’ve been spending a lot of time at comic book stores, chasing down books for my manga-obsessed kid. No matter how many...

New Video: Remote ID for Commercial UAS – What is it, How does it work, and Why does it matter?

AerospaceOctober 30, 2019

Vigilant Aerospace Systems’ CEO Kraettli Epperson recently presented a webinar titled “Remote ID for Commercial UAS: What is it, How does it work, and Why does it matter?” “Remote ID matters, first and foremost, as a national security and public safety issue. The idea behind Remote ID as a policy in particular is that would […]

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Students present mechanical engineering projects that have global impact

BiotechnologyOctober 29, 2019

One event has become a hallmark of nearly every academic conference: the poster session. Posters summarizing research are tacked onto...

Your Code Review Checklist: 14 Things to Include

CodeJuly 18, 2019

Code review is an increasingly common practice in development teams. It’s a workflow in which developers submit their code for feedback prior to...

Location, location, relocation: Moving Customer Service operations to improve business

AINovember 27, 2018

Companies in the travel industry face a formidable challenge: when travelers leave their comfort zone, they want everything to run smoothly, and when...