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Tag: learned

Hey Jude, take Customer Service and make it better, better, BETTER

It is easy for e-commerce companies to neglect customer service, especially when the agents’ work volume gets too much to handle. Businesses need...

It’s not you, it’s me: how to deal with angry customers

As someone who has worked in Customer Service before, I wish I could have stuck to the same script Kelly Kapoor did every...

Viro Botnet Malware Takes Many Different Forms

Reading Time: 3 minutesThe latest, strangest new ransomware appears to come from France, or at least from French speaking cyber attackers. If your Windows...

Video: Four Common Obstacles to Launching a Successful Droneport and UAS Programs

Vigilant Aerospace Systems recently gave a one-hour seminar at the inaugural meeting of the DronePort Network in Broken Arrow, Oklahoma. The first part of the seminar featured case studies of successful drone ports that have overcome four common obstacles in launching a drone port or drone program in the U.S. In this 12-minute video presentation, […]

The post Video: Four Common Obstacles to Launching a Successful Droneport and UAS Programs appeared first on Vigilant Aerospace Systems, Inc..

13 Days of Proven Kickstarter Dead Zone Busting Strategies Begin This Week!

Get Access to 13 Days of Dead Zone Training Starting Friday October, 26 for all Patreon Patrons Starting at Just $1. or Pre-Order the Kickstarter...

Open sourcing TRFL: a library of reinforcement learning building blocks

Today we are open sourcing a new library of useful building blocks for writing reinforcement learning (RL) agents in TensorFlow. Named TRFL (pronounced...

How Simon Amadeus Pillario Is Successfully Funding a Word for Word Bible Comic

Successful Kickstarter creator Simon Amadeus Pillario stops by the ComixLaunch podcast to share lessons learned bringing a massive passion project of Biblical proportions...

No missed connections: How travel companies are joining forces to improve customer experience

I love traveling more than anything in the world.I realize this isn’t a very unusual statement, but I couldn’t possibly start this blogpost...

Leveling Up Your Kickstarter Printing with Jacob Way of KrakenPrint

Jacob Way, CEO of KrakenPrint returns to the podcast to talk about new developments in printing for crowdfunders, as well as lessons he’s...

Ryuk Ransomware Authors: “Be thankful you’re hacked by serious people.”

Reading Time: 3 minutes Look out, SamSam. There’s a new ransomware in town that’s very carefully targeting enteprises and businesses. Say hello to Ryuk....

Why customer support in SaaS is a marathon, not a sprint

Customer support is crucial in any business (even though some people see it as the second cousin who gets invited to the wedding...

What you don’t know about Dreamforce may hurt you

I don’t know if you’ve ever been to Dreamforce but let me be clear: it can get messy.I mean, it’s the world’s largest...

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