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Tag: Languages

How Unbabel’s “Translation as a Service” will translate everything to human quality

In a $38 billion-a-year market for translation and localization services, the largest player is a military contractor that makes $730 million a year....

How telecoms giant Italtel stopped worrying about translation and localized its content with Unbabel

From developing the first telecoms systems in Italy, to upgrading them from analogue to digital at the end of the 20th Century, to...

Why we’re building universal understanding with Unbabel

According to the famous story from Genesis, a once-united humanity that spoke a single language dared to build a city and a tower...

Make your Zendesk Help Center multilingual with Unbabel

Already using Unbabel’s translation for Zendesk Support to seamlessly translate customer support tickets and agent replies? Awesome. Customers love being spoken to in...

How Pinterest keeps a lean team and great international customer service with Unbabel

Pinterest launched in March 2010 and is now one of the biggest places on the web to save and discover ideas. Within the...

Want to scale your e-commerce biz? You need multilingual customer service

When it comes to internationalizing, many companies tend to take the lemonade stand approach: start domestically, establish your position, and then slowly expand...

Google Translate Goes Neural, Intel Optimizes for AI, and More – This Week in Artificial Intelligence 11-18-16

1 – Found in Translation: More Accurate, Fluent Sentences in Google TranslateOn Tuesday, Google rolled out the latest in its translation technologies – Neural...

Machine Learning that Learns More Like Humans, an AI Lip-Reading ‘Machine’, and More – This Week in Artificial Intelligence 11-11-16

1 – Artificial-Intelligence System Surfs Web to Improve Its PerformanceInformation extraction involves classifying data items that are stored in plain text, and is a...

Debut of AI Ethics Partnership, AI-Inspired Symphony, and More – This Week in Artificial Intelligence 09-30-16

1 – Oculus Investor Greg Castle Unveils $12 million Fund for VR, Self-Driving Cars, and MoreAnorak Ventures’ Greg Castle, who got in early on...

MIT’s New Language for Big “Sparse” Data, Uber’s Self-Driving Debut, and More – This Week in Artificial Intelligence 09-16-16

1 – 10 Later-stage Startups Join the Seattle Machine Learning and Data Science AcceleratorMicrosoft has launched its fourth Machine Learning Accelerator with 10 late-stage startups...

9 Shep Hyken’s Customer Service advice you need to hear now

Shep Hyken is recognized as one of the world’s preeminent customer service gurus. When companies experience difficulty keeping their customers happy, they reach...

5 Zendesk Apps to Supercharge Your Customer Service

Providing your customers with excellent customer service is extremely important. It can inspire loyalty, trust and encourage them to recommend your services to...

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