In a $38 billion-a-year market for translation and localization services, the largest player is a military contractor that makes $730 million a year....
Already using Unbabel’s translation for Zendesk Support to seamlessly translate customer support tickets and agent replies? Awesome. Customers love being spoken to in...
When it comes to internationalizing, many companies tend to take the lemonade stand approach: start domestically, establish your position, and then slowly expand...
1 – Found in Translation: More Accurate, Fluent Sentences in Google TranslateOn Tuesday, Google rolled out the latest in its translation technologies – Neural...
1 – Artificial-Intelligence System Surfs Web to Improve Its PerformanceInformation extraction involves classifying data items that are stored in plain text, and is a...
1 – 10 Later-stage Startups Join the Seattle Machine Learning and Data Science AcceleratorMicrosoft has launched its fourth Machine Learning Accelerator with 10 late-stage startups...
Shep Hyken is recognized as one of the world’s preeminent customer service gurus. When companies experience difficulty keeping their customers happy, they reach...
Providing your customers with excellent customer service is extremely important. It can inspire loyalty, trust and encourage them to recommend your services to...