Tag: Languages

Unbabel Annual Event: How are world leading companies providing the best customer experiences?

AIJune 27, 2018

Back in 2017, we got this crazy idea scribbled in a napkin: bring our customers and partners to Lisbon and run the first...

The longest day of the year, a breathtaking venue, and the challenges of going global

AIJune 18, 2018

We’re officially counting the days until June 21st, and it’s not just because it will be the longest day of the year. I...

Unbabel’s Translation as a Service comes to Microsoft Dynamics 365

AIJune 7, 2018

As of today, Microsoft Dynamics 365 for Customer Service users can integrate translation directly into their workflow by connecting with Unbabel’s solution, now...

Microsoft, GoCardless, Farfetch, GitLab and more at the Unbabel Annual Event

AIJune 6, 2018

We hate keeping secrets and we’ve been holding these for too long.But today we get to get this off our chests and give...

How CityPASS cut translation costs in half with Unbabel’s API integration

AIJune 4, 2018

Mike Gallagher and Mike Morey started CityPASS back in 1997 with the idea of giving memorable experiences to travellers coming to North America....

Selling to Superman’s Mom: Multilingual Customer Support for Retail Brands

AIMay 10, 2018

The retail sector is certainly a challenging choice for doing business today. I recently paid a visit to a fashion designer friend’s storage...

Finding the best customer service software for your company

AIMay 4, 2018

With hundreds of customer service software (CSS) options out there, which one is right for your company? In this post, we look at...

Automating customer support: do humans really need human help?

AIApril 30, 2018

According to Reputation Builder, an angry customer is two or three times more likely to leave a negative review, and 80% of customers...

Unbabel selected as Premier Translation Partner of Zendesk

AIApril 27, 2018

Unbabel has been named a premier translation partner of Zendesk, one of the world’s leading customer service and engagement platforms, with more than...

Let’s get multilingual. Removing language barriers on Zendesk with Unbabel

AIApril 24, 2018

Most international companies, big or small, struggle with multilingual customer support.How many languages should you actually support? Do you hire a bunch of...