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Tag: language

Behind the Customer Centric Conference: building an event from scratch

It all started with a newsletter, last August. A weekly bulletin with hand-picked content and insights for the CX leaders who seek to...

Pythonic Code: Best Practices to Make Your Python More Readable

All veteran Python developers (Pythonistas) preach about writing Pythonic code. If you're someone who has spent some time writing Pythonic code, you will...

AI in Customer Service: redefining your agents’ experience

Artificial Intelligence (AI) will replace customer support agents. How often have you heard this over the last few years?That’s usually the first thing...

Going Beyond Coding Skills in Technical Interviews

Hiring programmers is a challenging process for companies. A lot of thought is being given to designing good interview questions and coding challenges...

Create Box Custom Skills with Watson AI

Summary With Box Custom Skills, documents that are saved in Box folders can be enriched by using Watson artificial intelligence (AI). For example,...

A Game of Tones: creating fictional languages

WARNING: Spoilers ahead!It’s over. After eight seasons, Game of Thrones has come to an end. We saw two queens fall from grace, while...

The Future of Design in a Digital-Physical World

Silka Miesnieks May 21st, 2019 .article-featured-image-test:after { content: ''; position: absolute; top: 0; bottom: 0; left: 0; /* 80%*/ right:-3000px; background-size:...

Introducing Unbabel Interface: your CRM’s new best friend

In the wee hours of the night, when most engineers are sound asleep at home, a small team of developers and product managers...

From Rookie to Master: how to become a legend in AI

In 2004, in his very first season with the Cavs, LeBron James was named the NBA Rookie of the Year. He soon established...

Go global, serve local: an interview with a Google CX expert

In the thick of internationalization efforts, language can come as an afterthought. Historically, multilingual customer support has been a drain on resources and...

6 Driving Factors Behind NLP in Healthcare

The healthcare industry is fast realizing the importance of data, collecting information from EHRs, sensors, and other sources. However, the struggle to make...

At I/O ’19: Building a more helpful Google for everyoneAt I/O ’19: Building a more helpful Google for everyoneCEO

Helping to make your day easierLast year at I/O we introduced our Duplex technology, which can make a restaurant reservation through the Google...

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