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AI, gig, and you: the holy trinity of customer service

AI
Since I joined Unbabel as the VP of Global Alliances, I’ve been working closely with partners like Zendesk, Salesforce, Microsoft, and Concentrix, to...

A look at 1xBit Casino & Sportsbook

Blockchain
Check out our full Crypto Casino List for other betting providers.It is illegal to gamble under the age of 18 - Promoted post – Part...

7 Common Mistakes to Avoid as a Big Data Professional

Big Data
The demand for Big data professional is overwhelming along with their pay scale. If you are reading this article, you must be thinking...

If you don’t like apps touching, Qubes 4.0.1 is a good place to jump in

Networks
Invisible Things Lab pushed out a point release of Qubes OS this week in the form of version 4.0.1 The update, which is...

The 7 Types of Cannabis Buyers That Will Dominate 2019

Cannabis
BUYERS IN THE NEW ERA OF CANNABIS CULTURE Stereotypes Are Thrown Out The Window In 2017 Cannabis and cannabis culture has been for...

What is Cryptocurrency – Everything You MUST know about Digital Assets

Blockchain
Cryptocurrency has created a buzz in the tech industry and every second person wants to jump into this great big bubbling pool of...

An exclusive look into the Toronto C3X cybersecurity competition

Cyber Security
Reading Time: 5 minutesAs an active member of Toronto’s cybersecurity community, I was honored that RedBlack Cybersecurity founders Lee Kagan and Ben Wells...

Still holding out on Windows 10? Microsoft tempts upgrade with virtual desktop to Azure

Networks
Ignite With Windows Virtual Desktop, Microsoft is offering corporate Window 7 users yet another migration path to Windows 10; this time via Azure....

Evil clone to attack users: how cybercrooks use legitimate software to spread cryptominers

Cyber Security
Reading Time: 5 minutesCryptomining has become a gold rush of nowadays, and cybercriminals are also seized by it. They invent more and more...

Why customer support in SaaS is a marathon, not a sprint

AI
Customer support is crucial in any business (even though some people see it as the second cousin who gets invited to the wedding...

6 Tips for Driving More Donations Through Your Website

Crowdfunding
First impressions are important! And your website is the first point of contact many people will have with your nonprofit organization. This is where...

Social Customer Service is the new Marketing hero

AI
Leading a marketing team comes with many responsibilities, and perhaps one of the most overlooked is making sure we’re aligned with the different...
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