ChatGPT will Revolutionize Conversational AI, Just Not the Way You Think
Inbenta Team
March 13, 2023
By Jordi Torras, Chief Innovation Officer, Inbenta
In just a few months,...
8 Must-Have Chatbot Features to Improve Customer Experience
More than ever before, customers expect a near-immediate response to their questions and queries. In response...
In this article, discover some examples of the most popular Natural Language Processing use cases and how NLP has been applied in different industries.
In recent years, virtual assistants and AI-powered conversational chatbots have taken the center stage, popping up in hospitals, labs, pharmacies, and even nursing homes. In this article, we explore the key benefits and use cases of healthcare chatbots and why healthcare companies should invest in chatbots right away.
How Can eCommerce Leverage Search to Increase Revenue?
Inbenta Team
Search
October 27, 2022
More than a million digital retail transactions happen every day. The impact of e-commerce...
How Can eCommerce Leverage Search to Increase Revenue?
Inbenta Team
Search
October 27, 2022
More than a million digital retail transactions happen every day. The impact of e-commerce...
Boost Enrollments and Enhance the Learning Experience with AI and an Education Chatbot
With a new school year, comes new challenges. As you may have...
5 Ways Businesses Can Save Costs by Automating Customer Support
Key Takeaways:
During the pandemic, 53% of customers have made calls/emails to the company as much...
Create Unique Customer Interactions with Inbenta and Zendesk Sunshine Conversations
Developing a powerful platform and great products has always been our main focus, but our...
6 Effective Ways to Reduce High Call Volume in Your Call Center (2022)
Inbenta Team
September 28, 2022
A call center experiencing higher than average call volume...