Chatbots, most of us would have experienced them while shopping online or booking a ticket. It is estimated that the Chatbot market is expected to reach around 1.25billion US dollars in 2025 from 190.8 million US dollar in 2016. These chatbots include AI programming to converse with customers in common language by means of sound or content. Based on the recent records, it is observed that Chatbots are always available, don’t make mistakes, are intuitive and easy to manage. It is conveniently utilised by those who don’t want talking to support centres. Due to its consistency and success, Chatbots have […]
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