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Tag: Fix

It’s not you, it’s me: how to deal with angry customers

As someone who has worked in Customer Service before, I wish I could have stuck to the same script Kelly Kapoor did every...

Beyond Kickstarter: 10 Niche Crowdfunding Platforms for Startups

October 24, 2018 5 min read Opinions expressed by Entrepreneur contributors are their own. When...

How Simon Amadeus Pillario Is Successfully Funding a Word for Word Bible Comic

Successful Kickstarter creator Simon Amadeus Pillario stops by the ComixLaunch podcast to share lessons learned bringing a massive passion project of Biblical proportions...

Slow your roll: VMware urges admins to apply workarounds to DoS-inducing 3D render vuln

VMware has warned users about an "important" denial-of-service vuln in ESXi, Workstation and Fusion that hinges on a problem with 3D rendering. The...

Uh Oh – UEFI rootkit malware spotted in the wild

Reading Time: 3 minutes I remember a little while back, the year was 2011. Those were the last of my consumer Windows tech support...

Why customer support in SaaS is a marathon, not a sprint

Customer support is crucial in any business (even though some people see it as the second cousin who gets invited to the wedding...

Care Parrot is Strengthening Doctor Patient Bond via Blockchain

Care Parrot is promising to redefine the doctor-patient relationship and help to remove some of the previous barriers to patient care that exist...

160 – Ask ComixLaunch: Self-Publishing Frustrations, Kickstarter vs Indiegogo & Giving It Away For Free

How easy is it for potential readers to find YOU? That’s just one of many questions Tyler will ask you to think about...

Social Customer Service is the new Marketing hero

Leading a marketing team comes with many responsibilities, and perhaps one of the most overlooked is making sure we’re aligned with the different...

158 – 5 Steps to a Winning Kickstarter Image

Your Kickstarter project image is the single most important image on your page and one of the most important decisions of your launch....

Improving customer support through self-service. Here’s how to get it right.

You could say that at one point FAQs were rocket science. That’s because they were brought online by NASA, in 1982. (As a...

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