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KuMEX Review: KuCoin Futures Platform Overview

There are no doubt quite a lot of crypto futures exchanges on the market. One of the latest is KuMEX. KuMEX is the futures...

Our Future to 5 Levels of AI

I wanted to give some insight into what we are working on, how nib is working towards the 5 levels of Digital Assistants....

Customer Experience Trends for 2020: same same, but different

The end of every year usually plays out as follows: either people look back at past 12 months, brooding about what could have...

Empathy: the final frontier in customer service

Lately I’ve been spending a lot of time at comic book stores, chasing down books for my manga-obsessed kid. No matter how many...

Best Monero Wallets in 2021: Where to Store Your XMR

Monero (XMR) has climbed to the number 10 position in terms of market capitalization because cryptocurrency users appreciate the privacy features that come with...

Holochain Review: DLT Trying to Make Blockchains Obsolete

Holochain is a project that many say is set to change the way we think about Distributed Ledger Technology. As a result, interest...

IRS Releases New Cryptocurrency Guidance

The IRS has released new guidance on the U.S. tax treatment of cryptocurrency for the first time since 2014. The guidance includes Revenue...

Men Try to ‘Redefine’ Sexual Consent With Blockchain

Dutch blockchain company LegalThings announced in a press release on Wednesday that it is developing an app, LegalFling, which in theory could allow...

Create a banking chatbot

This article is part of the Watson Assistant learning path. See the Watson Assistant page for more information on features and getting...

Knowledge base is power: quick tips for a multilingual help center

Let’s imagine, for a moment, there were a help center for some of life’s most important questions. You might find the following article...

Made for you: enjoy new discoveries about contact center AI innovation

If you are on Spotify, you’re probably familiar with the Discover Weekly playlist. Every Monday, you get a playlist with new music, based...

Ready, set, support: Empowering your support team with automation

We’ve been talking about how chatbots and other AI-powered tools are the future of customer support for a long time. And we still...

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