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Tag: experiment

Lights, camera, captions: the making of Unbabel Video

As audiences and the content they consume have become more international, subtitles have become an essential part of good user experience. 80% of...

State Sponsored Money – Under Pressure?

The Bank of International Settlements (BIS) is now throwing their weight behind Central Bank Digital Currencies for household use (“Retail CBDCs”). For clarity,...

“Institutions have Arrived:” Who, What, and Why

Reading Time: 7 minutes 2019 is the year we can finally say “institutions have arrived,” in the blockchain / crypto industry and in a big way. Despite being a commonly cited catalyst within the crypto space, progress has felt slow. After all, these are large organizations with significant value at risk, so they want to be careful and deliberate […]

Will chatbots be our new therapists?

Jen Jope was meeting her new therapist for a session.Before it started, he told her he was going to focus on what she...

Unbabel Guide to Customer Satisfaction

“Our biggest thing is to make sure the customer gets a delivery by the time we say they’re going to get a delivery...

Emerging Nonprofit Trends in Digital Fundraising in 2019 [Interview]

Recently, Daryl Hatton, a thought leader in philanthropy and our CEO, had a chance to speak with Nav Nagra from Vantage Point and discuss the...

AI is talking to you. But does it understand what it says?

Let’s say you’re in a room, alone.You look around. The room doesn’t have any windows or doors, just a small slot in one...

Ready, set, support: Empowering your support team with automation

We’ve been talking about how chatbots and other AI-powered tools are the future of customer support for a long time. And we still...

Announcing the 2019 Summer Unplug Retreat 🏔

June 26th-29th, Val di Rabbi, ItalyStefano Bernardi·FollowPublished inToken Economy·4 min read·Apr 16, 2019--TL;DR: Unplug 2019. June 26th-29th. The best people in crypto. Request invite...

The missing kiwi of machine translation: open sourced quality estimation

It was 1954, and the future was clear: human translators would be obsolete in a few years’ time.At least that’s what the researchers...

Prepare for take off: innovating with AI in the travel industry

The travel industry pioneered early large scale computing, particularly with the advent of airline booking systems, in the 1960s. Back then, these were...

AI, gig, and you: the holy trinity of customer service

Since I joined Unbabel as the VP of Global Alliances, I’ve been working closely with partners like Zendesk, Salesforce, Microsoft, and Concentrix, to...

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