Tag: delivering

The bots we’re looking for: experimenting with conversational journalism

AIJanuary 8, 2019

Even for June, it was a surprisingly warm afternoon when we met John Keefe, in Lisbon’s Terreiro do Paço. He was wearing a...

Does not compute: Why machines aren’t funny

AIDecember 27, 2018

We all know what it’s like to tell a joke that dies horribly.Right now, across the world, from workplaces to wedding receptions, there...

It’s not you, it’s me: how to deal with angry customers

AINovember 7, 2018

As someone who has worked in Customer Service before, I wish I could have stuck to the same script Kelly Kapoor did every...

World Crypto Con Launches Blockchain Summit, Aria Hotel, Las Vegas, 31st October 2018

BlockchainOctober 27, 2018

The World Crypto Con Blockchain Experience Kicks off with Bitcoin’s 10th Birthday. Activities include Bloqchain Hackathon, Poker Tournament, eRacing, Token Tank and...

“Not just another freakin’ conference” — why we’re going to Zendesk Relate

AIOctober 25, 2018

There’s something almost magical about the world of partnerships.Rather than considering everyone around you a threat, you change your perspective entirely, forget the...

Survival of the fittest: are BPOs ready to evolve?

AIOctober 24, 2018

The most successful businesses respond to market pressures much in the same way Darwin’s famous Galápagos finches responded to food scarcity: adapt or...

No missed connections: How travel companies are joining forces to improve customer experience

AIOctober 11, 2018

I love traveling more than anything in the world.I realize this isn’t a very unusual statement, but I couldn’t possibly start this blogpost...

Alaska IPP Team to Focus on Building Safety Case for 24/7 Pipeline Monitoring and Long-Range Surveying

AerospaceSeptember 17, 2018

Vigilant Aerospace has partnered with the Alaska Unmanned Aircraft System (UAS) Integration Pilot Program (IPP) team, led by the University of Alaska Fairbanks, to provide real-time situational awareness, airspace safety and detect-and-avoid services to the team using its FlightHorizon system in order to maintain situational awareness and avoid conflicts during ground-breaking flights as part of the […]

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