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Tag: Customer Success

The KPIs of Language Part 1: 3 Customer-Centric Metrics to Track Today

Often, when customer service (CS) teams embark on a multilingual translation effort, they want to know how to measure success. One of the...

FourKites raises $100M for supply chain visibility

Is AI getting used responsibly in health care? AI is poised to impact health care dramatically,...

Magentrix Named a Leader in Partner Management Software in G2’s Spring…

Magentrix named Leader in Spring 2021 with G2 Partner Management software We remain committed to innovating and developing the best-in-class...

Design Pickle Announces Chief Commercialization Officer Hiring

Design Pickle's Chief Commercialization Officer, Ferron Dunham Around the world, we’re seeing a shift in how companies and individuals are...

7 Things as CEO You Can Do Today To Be a Better Manager

My time as an investor is really the first time I’ve ever worked with CEOs who weren’t formally (or at least, informally) trained...

The Top Identity & Access Management Software Vendors According to…

SUNRISE, Fla. (PRWEB) March 23, 2021 Today FeaturedCustomers published the Spring 2021 Identity & Access Management Software Customer...

Matthijs Glastra Appointed Chairman of the Board of Directors of Novanta Inc.

BEDFORD, Mass.--(BUSINESS WIRE)-- Novanta Inc. (Nasdaq: NOVT) (the “Company”), a trusted technology partner to medical and advanced technology equipment manufacturers, announced today that...

Top 10 SaaStr Videos of the Week: Y Combinator, Stripe, State of the Cloud, Brex, and Snowflake

So what were the Top 10 most popular SaaStr videos of the week? Let’s take a look at what you might have missed! #1. “A...

The VR Job Hub: Tripwire Interactive, Cloudhead Games & TransfVR

Every weekend VRFocus gathers together vacancies from across the virtual reality (VR), augmented reality (AR) and mixed reality (MR) industry, in locations around the...

If Your VP Hasn’t Done Some Key Part of the Job by Day 90. They Never Will.

Recently, I met with a great SaaS founder doing about $1.5m in ARR.  She was telling me about her VP of Marketing who,...

SecurityScorecard Raises $180M for its Industry-Leading Cybersecurity Rating Platform

According to IBM, the average cost of a data breach is $4M and as we move into an era where more and organizations...

3 Key Automations to Accelerate Your SaaS Company’s Growth

Today’s SaaS apps are easy to acquire and use without IT and operations’ assistance. Due to that convenience, departments and teams tend to...

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