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Tag: Customer Service

Vienna-based insurtech hi.health scoops up €6 million to expand across Europe

Insurtech startup hi.health is on a mission to simplify billing and reimbursement in the health insurance space. Based in Vienna, the team has just...

ROHM appoints new director for its Application and Technical Solution Center in Europe

News: Microelectronics 12 January 2023 Japan-based ROHM says that, following the retirement of Günter Richard (after 32 years working for the firm), he has...

Multilingual customer support translation made easy on Salesforce Service Cloud using Amazon Translate

This post was co-authored with Mark Lott, Distinguished Technical Architect, Salesforce, Inc. Enterprises that operate globally are experiencing challenges sourcing customer support professionals with...

Air Canada Announces the Retirement of Lucie Guillemette, Executive Vice President and Chief Commercial Officer

New senior management structure will create two new EVP positions MONTREAL, Jan. 12, 2023 /CNW Telbec/ – Air Canada today announced the retirement of Lucie Guillemette,...

The Cloud Paradox, and Four Ways Financial Services Firms Can Solve It (Steve Wilcockson)

Nowhere is cloud use being more dynamically adopted at the moment than in finance - just ask any cloud vendor, from hyperscaler to cloud...

Chinchilla AI is coming for the GPT-3’s throne

Chinchilla AI is yet another example of AI language model, claimed to outperform GPT-3. Yes, you heard right. The engine behind the ChatGPT is outperformed by...

Pick and Pack Process: Challenges and Optimization

The pick and pack process is one of the crucial warehouse processes that can affect your perfect order rate. Failing to optimize it will...

Public water systems for sale; charter schools move into real estate; and more

January 11, 2023 Public water systems for sale; charter schools move into real estate; and more Filed under: virtual school — Michael...

Topic Modeling Approaches: Top2Vec vs BERTopic

Photo by Mikechie Esparagoza   Every day, we are dealing most of the time with unlabeled text and supervised learning algorithms cannot be used at all...

OLAP vs OLTP: How would you like your data processed?

With our OLAP vs OLTP comparison article, we will explain about transaction processing methods. Although visually almost identical, the two words really describe whole...

NLX Raises $4.6M to Automate Customer Experience with Conversational AI

While customer service is largely centered around human interaction, it’s largely been powered by non-human automation lately.  While automation has allowed companies to address...

How Bitcoin Can Radically Improve The Healthcare System For Patients

This is an opinion editorial by Robert Hall, a content creator and small business owner.Nothing is more critical to long-term health than having access...

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