Ask yourself: do you know how your customers end up in your store?If not, you’re not doing it right.Customers don’t appear in your online store ready to spend money by sheer luck....
The climate has changed for fintechs and challengers this year. They are entering unchartered territory in a rising interest rate and recessionary environment with...
Businesses of all sizes are collecting more data, continuously, than ever before. But many – particularly small and medium-sized businesses (SMBs) – have trouble...
Now that the novelty of artificial intelligence has worn off, people are focusing on its responsible use. Ethical algorithms have become a chief concern...
In the dynamic realm of eCommerce, customer retention isn’t just a strategy—it’s a game-changer. As the competition heats up and consumer choices multiply, the...
What better way to show customers how much you value them than to send them a customer appreciation gift? Your competitors might try to win over customers with...
In pursuit of a more efficient and customer-centric support system, organizations are deploying cutting-edge generative AI applications. These applications are designed to excel in...
Solvimon, a next-generation billing platform, has raised €9 million from Northzone and select business angels. The seed round will be used to continue expanding...
The importance of gathering, cleansing and managing customer data has only increased with the digitalisation of motor retailing, however some dealers are still getting to...