Buyers have more authority over their customer journey than ever before. With so much information being distributed online, customers have the ability to arm themselves with the research they need to make informed purchasing decisions. B2B buyers are particularly scrupulous about the sourcing of data. Collectively, they spend more time on independent research than they […]

The post Everything You Need to Know About Sales Enablement appeared first on The 2Checkout Blog | Articles on eCommerce, Payments, CRO and more.

Reading Time: 2 minutes Introducing a Cutting-edge, Play-to-Earn Metaverse Coming in 2022 High-performance blockchain Zilliqa is launching ‘Metapolis’, a highly immersive, Play-to-Earn metaverse in January 2022. It will be the first layer-1 protocol to do so. Metapolis, whose suffix means ‘city’ in Greek, is designed as an extended reality Metaverse and is powered by […]

Together the companies are poised for a phase of rapid growth as they help clients minimize the divide between the physical and digital customer journey

(PRWeb December 16, 2021)

Read the full story at https://www.prweb.com/releases/cloud4wi_to_change_the_way_companies_connect_with_their_own_customers_through_geouniq_acquisition/prweb18395660.htm

Policyholders are in control. They’re turning to online channels for self-service insurance information and support — instantly, seamlessly, and at any time.

The post 5 Insurance Chatbot Use Cases Along the Customer Journey appeared first on Inbenta.

The customer onboarding software’s new expansive dashboard tool offers never-before-seen insights to guide business and drive profitability.

(PRWeb December 14, 2021)

Read the full story at https://www.prweb.com/releases/guidecx_debuts_highly_anticipated_navigator_reporting_engine/prweb18393575.htm

Megan Higgins, Vice President and General Manager, eCommerce and Marketplaces at Avalara, today takes a look at the tax threat that retailers should be mindful of this holiday season. The holidays look a bit different these days. Gone are the long lines of consumers queuing for hours outside of stores to get the best deals […]

The post Tax threat retailers should be mindful of the this holiday season appeared first on Tamebay.

Customer demands have shifted towards digital channels, 24/7 services from multiple devices, but they still demand personalized interactions with humans. How do modern live chat support systems leverage digital tools to deliver the best of both worlds to customers?

The post Live Chat Support Tips for 2022 and Beyond appeared first on Inbenta.

Zappix Launches over 10 New Brands with Multiple Partners Our partners understand the critical role self-service and automation play in...

Landlord Studio Offers We’re incredibly excited to be able to announce the launch of Landlord Studio Offers – Charles Chan,...

Are the days numbered for ‘123456’? As Microsoft further nudges the world away from passwords, here’s what your organization should consider before going password-free.

The post Passwordless authentication: Is your company ready to move beyond passwords? appeared first on WeLiveSecurity

“Now more than ever, there’s a demand for brands to deliver engaging experiences across the entire customer journey, creating a massive...

Zappix Announces Expanded Talkdesk Partnership with Integrated Visual Self-Service Solutions Zappix is helping to answer the call of a digital-first...