Tag: customer experience

The death of retail? Not so fast.

AIJune 11, 2018

There’s hope when you invest in your customer experience above all else.Everyone knows that ‘retail is hard’ right now.Online seems to be gobbling...

Microsoft, GoCardless, Farfetch, GitLab and more at the Unbabel Annual Event

AIJune 6, 2018

We hate keeping secrets and we’ve been holding these for too long.But today we get to get this off our chests and give...

How CityPASS cut translation costs in half with Unbabel’s API integration

AIJune 4, 2018

Mike Gallagher and Mike Morey started CityPASS back in 1997 with the idea of giving memorable experiences to travellers coming to North America....

How to succeed at customer success: a 4-step guide

AIJune 1, 2018

Consumer and B2B customers alike are busy people. We live in a fast-paced, digital world where technology has groomed us all to expect...

Carefree Travel is NOT a Relic

ZephyrnetMay 8, 2018

Artificial intelligence, real value Visit Orlando is not the only T&H brand capitalizing on the power of AI. With so much data gathered by...

Finding the best customer service software for your company

AIMay 4, 2018

With hundreds of customer service software (CSS) options out there, which one is right for your company? In this post, we look at...

Unbabel selected as Premier Translation Partner of Zendesk

AIApril 27, 2018

Unbabel has been named a premier translation partner of Zendesk, one of the world’s leading customer service and engagement platforms, with more than...

How Zendesk and GoCardless place customer support at the heart of their international expansion strategies

AIApril 17, 2018

If you’re big enough – or growing fast enough – to be developing your international business strategy, eventually you’re going to bump up...

Why you need to localise your marketing content

AIMarch 26, 2018

Effective global communication in sales is important for three reasons:Naturally, as many businesses truly leverage the digital opportunity, website visitors and customer growth...

Does Your Social Media Strategy Need a Boost? Why It’s Time to Tap the Power of AI, AR, and VR

AIMarch 13, 2018

Emerging technologies come of age Emerging technologies can be integrated to create memorable customer experiences via social media. Artificial intelligence (AI) uses machines to solve...