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Tag: customer experience

Twilio: The First $100m+ ARR with Jeff Lawson, CEO/Co Founder (Video + Transcript)

We’ve done a ton of terrific sessions with the Twilio leadership over the years, including 4 different deep dives with Jeff Lawson, CEO...

15 Marketing Tools to Boost Your Startup’s Growth in 2021

No matter the industry, size, product, or service, all startups have one thing in common: They all want to grow! To make a...

Investment Platform Service Provider ShareIn Sees Growth in Investments Aligned with Interests

ShareIn, a platform as a service provider enabling online capital formation, sees “stellar growth” in investors seeking out investments that match their beliefs. ShareIn...

Product Configurator: the Ultimate Personalization for Customer Experience

We’ve come a long way in the world of personalization on the internet. Nowadays, a product configurator can, together with smart manufacturing, personalize things down to the individual customer. According to a survey, 71% of consumers express some level of frustration when their shopping experience is impersonal. Think of product configurator as having an online product menu – like a build your own burger menu. Standardizing a saleable framework such as this – in the case of Burger King – gives the user a sense of delight to whatever their personal tastes are, as it gives them 221,184 possible combinations

Digital Onboarding: BNY Mellon and Saphyre to Leverage AI to Enhance Customer Experience

BNY Mellon (NYSE: BK), an American investment banking services holding company headquartered in New York City with over $380 billion in assets, and...

FST Logistics Chooses Cadre Technologies and Easy Metrics to…

We’ve been updating our technology and fulfillment capabilities across the company. For software investments, there is probably not a better ROI...

Smartlogic is a Gold Medalist in the 2021 SoftwareReviews Metadata…

We’re excited to be positioned as a gold medalist in the 2021 Metadata Management Data Quadrant report from SoftwareReviews. Our...

Building Better Banking Websites and Stronger Fintech Teams

Time to catch up on the latest from the Finovate Podcast featuring Finovate VP Greg Palmer! Last week, the podcast hosted...

The Nubank EC-1

Brazil is a country riven with economic contradictions. It has one of the largest and most profitable banking industries in Latin America, and...

Insurance Chatbot | The success story of 3 largest companies

Life can come at you in unpredictable ways, and having yourself safely insured is always a smart investment plan. The core of any...

Multilingual Support: Scale Customer Experiences Globally

It is said that the language keeps changing every 100 miles you travel, irrespective of your demographics or direction. But, when it comes...

Steps in Building a Digital Transformation Strategy to Grow Your Business

Digital channels are now the primary and, for some, the sole model for customer engagement.

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