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Tag: customer complaints

Cryptocurrency Crimes in Hong Kong Almost Tripled Over the Last 3 Years

Over the past three years, the incidences of virtual asset-related crimes in Hong Kong have significantly increased. The cases reported amounted to 1,397, 2,336,...

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Top Comfortable Gaming Headsets of 2024

One of the great things about modern gaming is how the sound design makes it feel so immersive. Of course, all of that is...

The Pareto Principle – 80/20 Rule – Do More by Doing Less –

The simplest way to describe the Pareto Principle is the 80/20 rule: 80% of the results come from 20% of the causes.  For example,...

5 Top Fintech Trends Set to Define Singapore in 2024 – Fintech Singapore

by Johanan Devanesan January 11, 2024 As the tech-driven economic landscape continues to evolve at a remarkable pace, Singapore remains at the forefront of this transformation,...

Bad Marketing Advice in Action (and What We Can Learn)

Bad marketing advice can make or break a brand. If marketers sidestep well-meaning but counterproductive suggestions, they’re better positioned to capture consumer interest.What happens...

The Ultimate Lead Qualification Guide for Sales Teams

In today's fast-paced business environment, the art of selling has evolved significantly. Sales teams are no longer just about making calls and closing deals....

Complaints handling mistakes – Why?

Complaints handling mistakes, medical device reporting, and CAPA are the most common reasons for FDA 483 inspection observations, but why? Reasons for FDA 483s related...

A Leap into Generative AI for OCBC Bank with OCBC GPT Chatbot – Fintech Singapore

OCBC Bank’s foray into artificial intelligence, spearheaded by Donald MacDonald, OCBC’s Head of Group Data Office, signifies a pivotal moment in the bank’s technological...

A Complete Guide to Automating Email Responses

Email is an essential means of communication in today's world. Whether you're a business owner, an employee, or a freelancer, you probably receive dozens,...

Using Data Analysis to Improve and Verify the Customer Experience and Bad Reviews

One of the trickiest things for businesses to navigate in the age of social media is the customer complaint. On one hand, companies (especially...

Tesla launched its own car insurance. These drivers say it’s a lemon: ‘totally ridiculous’ – Autoblog

In February, Mark Bova purchased a used 2018 Tesla Model S. Before leaving the dealer, he bought insurance from Tesla itself, finding the initial $93 monthly premium “really reasonable.”...

Best Practice Institute announces the 2024 Excellence 1000 Index with Newsweek

"The corporations in the Newsweek Excellence 1000 inspire all business leaders, demonstrating that they can not only achieve financial success but can also...

What is order entry automation, and how to implement it?

What comes to mind when you hear "order entry automation"? A bunch of robots whirring away in a warehouse, entering data into databases? While...

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