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Tag: Current

Australia: Power Ledger’s Blockchain Energy Platform Goes Live in Fremantle

Zephyrnet
BITRSS | CRYPTOCURRENCY WORLD NEWSThe latest Top News, from up to 70 Leading exponents of BlockChain, Bitcoin and different Accredited Crypto Currency Sources. Since...

Peak season in Customer Service: A nightmare before Christmas

AI
On a scale of 1 to 10, how much do you like Christmas? I personally love everything about it: the lights, the food,...

Smart contract showdown: Hyperledger Fabric vs MultiChain vs Ethereum vs Corda

Blockchain
There’s more than one way to put code on a blockchainIn most discussions about blockchains, it doesn’t take long for the notion of...

Intel gets awarded patent for bitcoin mining processor that saves energy

Blockchain
Tech giant Intel was seeking to patent a hardware accelerator for bitcoin mining chips for the past year. They had reached in the...

Kaspersky warning about botnets increasingly being used for crypto mining malware

Blockchain
A new report from Russian internet security company Kaspersky Labs states that crypto-focused malware which is easy to produce is increasingly being used. According...

An exclusive look into the Toronto C3X cybersecurity competition

Cyber Security
Reading Time: 5 minutesAs an active member of Toronto’s cybersecurity community, I was honored that RedBlack Cybersecurity founders Lee Kagan and Ben Wells...

Breathe, everyone…

Blockchain
Breathe everyone, Bitcoin and all its crypto-offspring aren’t going anywhere!In an effort to better understand the current status of Bitcoin, let’s take a...

Hey Jude, take Customer Service and make it better, better, BETTER

AI
It is easy for e-commerce companies to neglect customer service, especially when the agents’ work volume gets too much to handle. Businesses need...

What are the use cases and advantages of Cognitive Computing?

AI
Cognitive computing has taken the tech industry by storm and has become the new buzzword among entrepreneurs and tech enthusiasts. Based on the...

Scaling Streams with Google

AI
We’re excited to announce that the team behind Streams - our mobile app that supports doctors and nurses to deliver faster, better care...

What is Bakkt and how will it change the cryptocurrency world?

Blockchain
Blockchain is growing. We can all see it through the daily new innovations in the space, the new companies which bring growth and...

It’s not you, it’s me: how to deal with angry customers

AI
As someone who has worked in Customer Service before, I wish I could have stuck to the same script Kelly Kapoor did every...
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