Coronavirus outbreak has led to prolonged lockdown in several countries, which has crippled many back-office operations. The Government of India imposed a nationwide lockdown (currently 40 days). Because of travel restrictions and health concerns, customer queries are increasing exponentially. Companies dependent on call-centres are struggling to deploy work from home solutions and their business continuity […]

The post Business Continuity for Call-Center Operations: Case Study appeared first on Mantra Labs.

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Share this:Like this:Like Loading... Source: https://thisisoliver.co/2020/04/15/minus-3/

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Hi neighbors,  We hope you’re able to find some peace in the midst of these challenging times.  In the past few weeks, we’ve seen so...