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Reports Suggest Fortnite Mobile On Android To Launch First On The Samsung Galaxy Note 9

Fortnite can be played almost everywhere nowadays. The PS4 just received an official release for Asia markets, the Switch version helped get...

Hone your tone of voice. A linguistic perspective on how to talk to customers

As a linguist, I easily obsess over what people are saying. Are they being ironic? Was that a speech error? What’s the real...

Guide to the US Federal regulatory landscape

On June 14th the SEC director of the corporate finance division, William Hinman, finally declared that Bitcoin and Ethereum are not securities, but...

Improving customer support through self-service. Here’s how to get it right.

You could say that at one point FAQs were rocket science. That’s because they were brought online by NASA, in 1982. (As a...

149 – A Scholarship for Sequential Artists with Creator Becca Hillburn of NATTO Soup

Comic creator Becca Hillburn, sponsor of the National Art & Trade Tuition Opportunity, a scholarship for sequential artists of all ages interested in...

Automating customer support: do humans really need human help?

According to Reputation Builder, an angry customer is two or three times more likely to leave a negative review, and 80% of customers...

Data is King, and middleware might be your knight in shining armor.

Marketing and Sales  ...function around data, without it, nothing gets accomplished. To create a marketing campaign, you need data about your target market, prospects...

Why is translation so difficult?

I do something very annoying.Whenever I speak Portuguese I tend to drop English words in the middle of sentences. It’s weird, I know....

IncentHealth- Incentive Healthy Habits for the Underserved on Ethereum

Blockchain Startup Review: IncentHealth As their name suggests, IncentHealth is a healthcare startup that aims to create incentives for healthy living. In an effort...

Writing the perfect message to your customers

Four years ago, working on customer support in Lisbon, I would routinely get thousands upon thousands of messages every single month. Checking my...

The uphill battle of beating back weaponized AI

Artificial intelligence isn't just for the law-abiding. Machine learning algorithms are as freely available to... cybercriminals and state-sponsored actors as they are to...

Gavin Spencer of Apparity

Today we are joined by Gavin Spencer of Apparity. Apparity is a fully integrated enterprise class application designed to securely control and automate all...

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