Finnair has today launched the airline’s new spacious, long-haul look with a brand-new Business Class and exciting new Premium Economy cabin as part of a major investment to enhance the customer experience. The Finnish flag carrier, known for connecting Asia and Europe via the short northern route, unveiled the 200-million-euro investment at a press conference […]

Passengers on nearly all of Aeroflot’s Western-built aircraft, including its narrowbodies, can now treat themselves to in-flight entertainment…

Airline customer service story, conversation with Cranky Flier, leaded aviation fuel proposal, next-generation lav, infant safety inflight, Learjets, ground stop, lasers on FedEx, busted TFR.

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