Having hosted over 150 offline training sessions, distributed over 1,259,257 product downloads, and served over 311,213 registered users, Laiye Technologies is a leading...

The global society that we live in is changing quickly. UniWorld has created an integrated blockchain ecosystem that creates a way for people...

Chatbots have come to be a great bridge between human beings and machines. More and more businesses are adopting chatbots to provide website...

Hi Marley, a startup developing an AI messaging platform for insurers, announced it has raised $8 million. The company says it...

In this post, I like to introduce a powerful Chatbot Content Management System (Chatbot CMS) for managing chatbot’s content dynamically.The applications of our...

What is emotion AI and why should you care? = Previous post Next post =>    Tags: AI, Chatbot, Emotion,...

What is a transactional chatbot? “Transactional bots allow customers to make a transaction within the context of a conversation.”(Source: Chatbot Magazine) A transactional chatbot acts...

Chatbots have quickly risen from a trend to one of the most important assisting resources in many industries and fields. Without a doubt,...

Share Banking giant TD has expanded its AI-backed chatbot platform into the U.S. to better assist its customers during the pandemic. The AI...

The rapidly advancing world suddenly came to a halt with the outbreak of the COVID-19 pandemic. If anything positive that has come out of this crisis is that it has made people more comfortable with technology. Even people from non-tech-savvy older generations are readily adopting technological advancements. Especially the customer service verticals (helpdesk and support […]

The post 5 Reasons why Customer Service Chatbots are the Need of the Hour appeared first on Mantra Labs.

I fount 31 different user queries that could be a match of the sample intent.What is the company’s holiday schedule for 2020?What are...

Long ago, I built a web app for an enterprise (200k+ employees). Feedback on the web app prompted me to do an experiment. What would happen if I were to create a WhatsApp chatbot to solve the specific use case, instead of a web app? Would people like it better? Would it be more useful? But the story is much bigger than that. Chatbots have so much potential! In this WhatsApp chatbot tutorial, I wanted to share my learning journey, best practices I discovered, and my predictions on the app vs. chatbot question. And beyond: Will chatbots one day replace all traditional…

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