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Tag: chances

Don’t hate player support, change the game

In the past, we started more than one article on gaming with a quick disclaimer: I’m not a gamer. It’s not that our...

Clutch, GoodFirms, and Others: Real-Life Hacks to Get More Leads from Directories for Software Service Companies

Kraftblick CofoundersEugene Grudanov – eugene@kraftblick.com, LinkedInIrina Tsumarava – irina@kraftblick.com, LinkedInMany directories receive thousands of unique users a month, and the traffic conversion rates...

Employee retention: why your agents are quitting you

Things are looking grim in the White House.As of this month, July 2019, turnover in the Trump administration has reached an astounding 74%,...

Let’s be honest: you can’t design trust

It was a few minutes before 9 a.m.I was growing nervous as I anticipated the flood of customers into the London café where...

Growth and income: which tax efficient investment strategy is best for you?

How can you assemble an investment portfolio that meets your needs and maximises tax efficiencies? The approach you have to investing will always be...

5 Unexpected Challenges Faced By Distributed Teams & How to Fix Them

All of a sudden, distributed teams (remote workers) are more than just an oddity. They’re a workplace force to be reckoned with.According to...

Accent discrimination: let’s call the whole thing off

King John, Jafar, and Dr. Heinz Doofenshmirtz walk into a bar. King John promptly orders a goblet of wine, Jafar complains to the...

What is accumulator bet and how it works?

​Just what is an accumulator bet? This is a type of betting which, within a single wager, uses four selections or more. This...

Making Good Money Mining Bitcoin? Time To Invest It

At some point, you will start making good money from bitcoin mining. Hopefully, that point has come already. But ultimately, what matters is...

Unbabel Guide to Customer Satisfaction

“Our biggest thing is to make sure the customer gets a delivery by the time we say they’re going to get a delivery...

Behind the Customer Centric Conference: building an event from scratch

It all started with a newsletter, last August. A weekly bulletin with hand-picked content and insights for the CX leaders who seek to...

AI in Customer Service: redefining your agents’ experience

Artificial Intelligence (AI) will replace customer support agents. How often have you heard this over the last few years?That’s usually the first thing...

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