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Tag: anger

You say it best when you say nothing at all

Paula and Eduardo met in Maritime College. She was 19, he was one year her senior. Both were majoring in Electrotechnical Engineering and...

The Handover: Moving up the stairs to customer success

I recently moved apartments here in New York City — surely one of the more odious ordeals of urban living. For most people...

Peak season: A hard day’s night for customer support

It’s that time of the year! People are spending, money is coming in, your business is booming. What could go wrong? Everything, really.For...

Day 2: RSA Conference

Reading Time: 4 minutesWithout human intervention, a stone is just a stone. But when it is lifted and placed within a broader structure,...

126 – Unpacking Patreon’s Controversial Changes and the Coming of Drip, Kickstarter’s New Competing Service

Find out what popular ongoing crowdfunding platfrom Patreon did to anger most of it’s creators and learn about a competing service owned by...

5 Steps To Get Started With International SEO

At this point, we all know how perilous it can be to ignore international markets, no matter what country you’re based it. While...

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