Artificial intelligence (AI) and machine learning (ML) are some of the most transformative technologies we will encounter in our generation—to tackle business and societal...

Over the last 5 years, artificial intelligence (AI) and machine learning (ML) have evolved from a niche activity to a rapidly growing mainstream endeavor....

Amazon Kendra is an intelligent search service powered by machine learning (ML). Kendra reimagines enterprise search for your websites and applications so your employees...

AWS re:Invent season is upon us again! Just a few days to go until re:Invent takes place for the 11th year in Las Vegas,...

Amazon Kendra is a highly accurate and simple-to-use intelligent search service powered by machine learning (ML). Amazon Kendra offers a suite of data source...

Customer relationship management (CRM) is a critical tool that organizations maintain to manage customer interactions and build business relationships. Zendesk is a CRM tool...

Amazon Kendra is an intelligent search service powered by machine learning (ML). With Amazon Kendra, you can easily aggregate content from a variety of...

Unstructured data continues to grow in many organizations, making it a challenge for users to get the information they need. Amazon Kendra is a...

Organizations use messaging platforms like Slack to bring the right people together to securely communicate with each other and collaborate to get work done. A Slack workspace captures invaluable organizational knowledge in the form of the information that flows through it as the users collaborate. However, making this knowledge easily and securely available to users […]

Critical information can be scattered across multiple data sources in your organization, including sources such as Windows file systems stored on Amazon FSx for Windows File Server. You can now use the Amazon Kendra connector for FSx for Windows File Server to index documents (HTML, PDF, MS Word, MS PowerPoint, and plain text) stored in […]

Mobile service providers manage a high volume of customer service calls daily. Rapidly evolving network technology and device innovations are shaping customer expectations....

Medical data is highly contextual and heavily multi-modal, in which each data silo is treated separately. To bridge different data, a knowledge graph-based...