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Problems persist for BBVA customers after PNC’s great app purge

The CEO of PNC said on Friday’s earnings call that he was proud of the bank’s ability to convert 2.6 million BBVA USA customers, citing technology as a key factor. But some BBVA customers tell a different story — one about a poorly executed, manual conversion. The $553.5 billion Pittsburgh-based PNC, which completed its $11.6 […]

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Source: https://bankautomationnews.com/allposts/retail/problems-persist-for-bbva-customers-after-pncs-great-app-purge/

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