Frontier Airlines has cut the cord, so to speak. The airline has discontinued its customer service phone service.
The carrier has transitioned to fully digital communications system.
The new reality: Customers seeking help or information from Frontier must use an online chatbot, social media channels or via WhatsApp.
Chatting is still possible. Customers who need to speak to a live agent can use the 24/7 chat tool option.
Dive deeper: Interview with Frontier CEO:
Top Copyright Photo: Frontier Airlines (2nd) Airbus A320-251N WL N381FR (msn 10544) (Monte, the Margay Cat) BWI (Tony Storck). Image: 959454.
Frontier Airlines aircraft photo gallery:
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- Source: https://worldairlinenews.com/2022/11/27/end-of-an-era-frontier-discontinues-its-customer-service-telephone-line/
