Charles Hung is CEO of Blue, a licensed digital life insurance company in Hong Kong.
Hung spoke with Jame DiBiasio about the opportunities for digital insurers to redefine insurance for a purely online customer base, the requirements for direct-to-consumer business, and creating a competitive edge.
He also talked about the challenges, competing with large incumbents, prospects for partnerships, and the centrality of data.
- Timecodes:
- 0:00 – Charles Hung, CEO of Blue
- 1:05 – Three areas of disruption
- 3:20 – Data-driven marketing
- 5:42 – User engagement
- 7:41 – Business and revenues
- 9:05 – Digital insurance trends
- 10:54 – What’s your competitive edge
- 14:25 – Profitability?
- 15:48 – Challenges
- 18:37 – Are incumbents scared of you?
- 19:02 – Tech stack notes
- 21:00 – Greater Bay Area
- 22:08 – Partnerships
- 23:52 – Big data and analytics
- 25:48 – Digital end-to-end