Citi is investing in platform and process simplification, security and infrastructure modernization, client experience enhancements and data improvements. “We recognize these investments have driven a significant increase in expenses, but they are crucial to modernize the firm, address the consent orders and position Citi for success in the years to come,” Citi Chief Financial Officer […]

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• Source: https://bankautomationnews.com/allposts/business-banking/citi-invests-in-tech-modernization-data-cx/