In seven tweets last month, the insurer Lemonade described how it’s using artificial intelligence (AI) to assess customer risk to improve underwriting, customer acquisition and fraud. As an example, the company said its AI could analyze video claims submissions for “non-verbal cues” that “traditional insurers” can’t detect since they don’t use a digital claims processes. […]

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Source: https://bankautomationnews.com/allposts/corp-bank/banks-invest-in-ai-with-an-eye-toward-ethics/