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Claims Management for the Digital World

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Daccs innovates the legal landscape through technological and software oriented solutions. As a result, we lower the threshold for the end user and other involved parties. Daccs’ services focus on group litigation, so-called class actions. Here the value of smart solutions that increase ease and efficiency has the most impact. Daccs offers a unique proposition in the legal landscape where efficiency and automation are key.

What is a class action or collective action?

Today, consumers are increasingly dealing with large corporations such as Facebook and Amazon. Should a problem arise, it is very difficult for an individual person to solve it. The big companies often don’t want to help and have a lot of money to counteract a solution.

If several people have the same problem then it can be beneficial to unite in a collective action or class action lawsuit. In such a case, the costs can be shared among all the participants and a solution can be provided for everyone at once. This makes a class action or collective action a good way for people to take on large corporations.

Why do we need to innovate?

In the legal landscape, it is often still common to use the fax machine. There is virtually no consideration of the benefits of data usage and automations.

In collective actions there are a number of important challenges where technological innovation can make a huge difference. Think, for example, of the collection of participants. Nowadays, traditional media are often used for this, while digital marketing platforms enable you to spread a message directly within your target group. Or processing hundreds of thousands of documents can nowadays be done fully automatically by means of software. Maintaining large groups of participants can also be done efficiently by responding to their needs and building a digital solution around it. There are also other important components such as data security. With today’s digital risks, it is important that participants’ data is stored securely and that this involves parties who understand what they are doing.

It is therefore time that the efficiency of modern solutions that can be found everywhere in our everyday world is also applied in collective actions.

What does Daccs offer?

Daccs ensures that class actions can take advantage of the technological efficiencies we are all used to these days. We do this so that lawyers can fully focus on the legal aspect of the case.

Many collective initiatives do not reach their full potential because they do not have the marketing expertise to mobilize a sizable participant base and/or do not have the capacity to process the data they need from the participants.

Daccs offers an entirely new perspective on the use of technology in class action litigation. By using Daccs’ smart innovative systems, all class actions have a greater chance of success. These systems result in increased cost efficiency in both recruiting and maintaining participants. This additional capacity allows for more resources to be used in litigation so that the case has a better chance of success.

Who are these services of interest to?

Collective actions almost always consist of three parties; the participants, a law firm and a litigation funder. The law firm represents the participants in the case and the litigation funder makes money available for the litigation so the participants do not have to pay for the process themselves.

Daccs’ services are primarily relevant to law firms and litigation funders. After all, these are often the initiators of a class action.

Daccs’ efficiency greatly reduces the workload and increases cost efficiency, making it more accessible for these parties to set up an action. This in turn is good for the consumer because a solution can be offered more quickly and more often.

What are concrete examples of services Daccs provides?

Daccs is highly experienced in recruiting participants for a collective action. We do this through conversion optimized funnels. By meeting the participant’s needs at every stage of an application process, more participants join. This sees all components from PR, advertising and optimization to website developments and building case specific sign up processes. All for user convenience and increased conversion.

We develop digital infrastructures for collective actions that consider the needs of the participant as well as the organizer. Security, ease of use and accessibility of these systems are central to Daccs. These systems allow organizers to serve hundreds of thousands of participants simultaneously without losing sight of the needs of the participants. Think of digital customer environments where participants can arrange and find everything and that gives the initiator insight into the important participant information.

The Daccs team is also able to provide direct participant communication. For each case we look for smart solutions such as e-mail automations to provide faster service to participants.

Because Daccs is an expert in the field of data usage, we are able to provide important insights through our analyses prior to a collective action. This makes it easier for parties such as litigation funders to make an investment decision in a class action.

In short, Daccs is a complete service provider for all non-legal aspects of a class action. By using modern techniques and software, we do this more efficiently and better, which benefits all parties involved.

Connect: daccs.io

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