UK lender Cambridge & Counties Bank has selected US fintech nCino as the firm looks to upgrade its back-office lending infrastructure.
nCino area vice president for UK and Ireland Jonathan Annis says the company’s end-to-end cloud-based platform will “enhance employee, broker and customer experiences” at Cambridge & Counties Bank.
nCino adds that commercial brokers and the bank’s customers will benefit from an “increased level of automation and data analytics”, supporting the bank’s established personal service model.
A raft of new digital-first services will also be available once the implementation is complete, including being able to sign documentation on a mobile device, leading to a quicker loan drawdown. Brokers will also have the option to directly apply and upload documents through an online application portal.
Cambridge & Counties Bank chief transformation officer David Holton says it is “vital that the evolution of our systems” continues in order to support the bank’s selling point of being a “relationship bank”.
Headquartered in Leicester, Cambridge & Counties Bank specialises in property finance, asset finance, classic car finance and savings accounts for small to medium enterprises (SMEs).